TV Tools
SERVICES

We Enable. We Develop. We Serve.

We are happy to help you with either on a turnkey basis or in individual needs. Check out our services through the menu below and feel free to contact us.

Support and Monitoring

Our customers’ systems and platforms are everything to us. One of our main design principles is reliability. In addition to great design, we believe that operational reliability is achieved through active monitoring, updates and support. We provide support and monitoring services for all the solutions we deliver. We also support and monitor systems built by others – feel free to contact us if you are in need of a support partner!

Our support services are based on continuously developed operational principles. Our teams producing these services are made up of top experts in the industry. Our goal is to guarantee our customers a high-quality and easily accessible support service.

We believe that the support of technical solutions should transform from a reactive to a proactive model. Technical problems and downtime can be reduced when alarming changes are detected in a timely manner. For this mission, we have developed the Mon Tool monitoring platform, which makes monitoring effortless. Mon Tool is always part of the solutions purchased as a service and can also be integrated into a support service. You can find out more from Mon Tool product page.

Services include

On-site and remote support

Service portal

Software updates

Dedicated account manager

Documentation management

Spare parts and equipment

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Mon Tool monitoring

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Life-cycle management

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SERVICE REQUESTS 2021

SLA UP TO

24/7

SYSTEMS IN OUR SUPPORT

STORAGE IN OUR SUPPORT

PB

TV CHANNELS IN OUR SUPPORT

Feel free to contact us